Актуальные исследования • 2024. №30 (212) Информационные технологии | 12 Fig. 3. Example of managerial steering meetings in technology transformations Results analysis and discussion The analysis of several transformation projects in the fields of integration, analytics, and CRM was conducted to identify patterns in governance that work well, require improvement, or do not work at all due to internal or external factors. The results from the analysis that I revealed can be organized by project stages, their impact, and the benefits of implementing the lessons learned.
Figure 4 illustrates the distribution of insights discovered after technology transformation implementation, categorized with a clear trend line indicating a typ- ical decline in lessons as projects approach the fi- nal stages. This decline occurs naturally as projects stabilize during execution, incorporate insights, and mitigate risks and issues as they progress to- wards their final goals. Fig. 4. Distribution of insights per stage 2. Communicate early and ensure pre-align- ment with all teams is established. 3. Engaging business users is key to success.
Based on my findings from the abovemen- tioned transformational projects, I would like to highlight the following five insights that are par- ticularly significant and add value: Technology transformations require a solid bridge between delivery teams, stakehold- ers, and end users.