Fax accessory .................................................................................................................................. 111 Disk drive .......................................................................................................................................... 113 Formatter .......................................................................................................................................... 116 Stapler ..............................................................................................................................................
117 Stapler power-supply ........................................................................................................................ 123 Right-side fan ................................................................................................................................... 128 Engine control unit (ECU) ................................................................................................................. 131 Left-side riser ....................................................................................................................................
138 Fuser ................................................................................................................................................ 139 Laser/scanner ................................................................................................................................... 142 Access plate ..................................................................................................................................... 144 Oblique-roller assembly ....................................................................................................................
146 Left-side fan ...................................................................................................................................... 148 High-voltage power supply (HVPS) .................................................................................................. 149 Feed-guide assembly ....................................................................................................................... 156 Main motor .......................................................................................................................................
159 Gear assembly ................................................................................................................................. 162 Reinstallation notes for the gear assembly ...................................................................................... 165 Tray 1 solenoid ................................................................................................................................. 166 Tray 2 solenoid .................................................................................................................................
167 Pickup assembly .............................................................................................................................. 168 Tray 1 media-present sensor and top-of-page sensor ..................................................................... 173 E-label reader (memory tag) ............................................................................................................ 175 Face-down-roller shaft ......................................................................................................................
177 Cartridge door .................................................................................................................................. 179 Transfer roller ................................................................................................................................... 182 Registration assembly ...................................................................................................................... 183 Tray 1 pickup roller ...........................................................................................................................
186 Tray 2 pickup roller ........................................................................................................................... 187 Separation pad ................................................................................................................................. 189 6 Troubleshooting Chapter contents .............................................................................................................................. 191 Troubleshooting process ..................................................................................................................
192 Troubleshooting tree ........................................................................................................ 192 Troubleshooting flowchart ................................................................................................ 193 1. Does the control-panel display show READY? ........................................... 193 2. Can you print a configuration page? .......................................................... 194 3. Does the device copy? ................................................................................ 195 4. Does the device send a fax? ....................................................................... 196 5.
Does the device receive a fax? ................................................................... 197 6. Can you print from a program? ................................................................... 198 7. Does the job print as expected? .................................................................. 199 8. Does the device select the correct trays? ................................................... 200 Control-panel messages .................................................................................................................. 201 Control-panel message types ..........................................................................................
201 Resolve control-panel messages ..................................................................................... 201 Clear jams ........................................................................................................................................ 214 Common causes of jams ................................................................................................. 214 Jam locations ................................................................................................................... 215 vi ENWW