HP — HP LaserJet M5039XS MFP Series Printer Service Manual (EN)

Print-quality problems associated with the environment ................................. 471 Print-quality problems associated with jams ................................................... 471 Image defect examples ................................................................................... 471 Light print (partial page) ................................................................................. 473 Light print (entire page) .................................................................................. 473 Specks ...........................................................................................................

475 Dropouts ......................................................................................................... 476 Lines ............................................................................................................... 478 Gray background ............................................................................................ 478 Toner smear ................................................................................................... 480 Loose toner .................................................................................................... 480 Repeating defects ..........................................................................................

482 Repeating image ............................................................................................. 482 Misformed characters ..................................................................................... 483 Page skew ....................................................................................................... 484 Curl or wave ................................................................................................... 485 Wrinkles or creases ........................................................................................ 485 White lines ......................................................................................................

486 Tire tracks ...................................................................................................... 486 White spots on black ...................................................................................... 487 Scattered lines ............................................................................................... 487 Blurred print .................................................................................................... 488 Random image repetition ............................................................................... 488 Solve copy-quality problems ............................................................................................

489 ADF image-quality problems ........................................................................... 489 Blank page (ADF) ........................................................................... 489 Page skew (ADF) ........................................................................... 489 Horizontal lines (ADF) .................................................................... 490 Image shifted (ADF) ....................................................................... 490 Unexpected Image (ADF) ............................................................... 490 Flatbed glass image-quality problems .............................................................

490 Poor uniformity (flatbed) ................................................................. 490 Poor uniformity gradual (flatbed) .................................................... 491 Lamp inverter failure (flatbed) ......................................................... 491 Streaks on page (flatbed) ............................................................... 491 Unexpected results (flatbed) ........................................................... 491 Solve copy problems .......................................................................................................

492 Media-handling problems ................................................................................ 492 Performance problems .................................................................................... 494 Troubleshooting communication interfaces ...................................................................................... 495 Check communications .................................................................................................... 495 Troubleshooting the EIO ................................................................................. 495 Jetdirect page .................................................................................

495 Boot key sequences ......................................................................................................................... 496 ENWW xi