Configuration page .......................................................................................... 172 Print quality troubleshooting tools .................................................................................... 173 Repetitive image-defect ruler .......................................................................... 173 Control-panel menus ....................................................................................................... 174 Use the menus ................................................................................................ 174 Show Me How menu .......................................................................................
174 Retrieve job menu ........................................................................................... 175 Information menu ............................................................................................ 176 Paper handling menu ...................................................................................... 177 Manage supplies menu ................................................................................... 177 Configure device menu ................................................................................... 178 Printing menu .................................................................................
178 Print Quality menu .......................................................................... 180 System setup menu ........................................................................ 183 I/O menu ......................................................................................... 187 Resets menu .................................................................................. 194 Diagnostics menu ............................................................................................ 194 Service menu ..................................................................................................
196 Interpret control-panel messages .................................................................................... 197 Control-panel message types ......................................................................... 197 Control-panel messages ................................................................................. 197 Event-log messages ........................................................................................................ 215 Print an event log ............................................................................................ 215 Show an event log ...........................................................................................
215 Sample event-log page ................................................................................... 216 Clear an event log ........................................................................................... 216 Event-log messages ........................................................................................ 217 Clear jams ........................................................................................................................................ 219 Common causes of jams .................................................................................................
219 Jam locations ................................................................................................................... 220 Clear jams from the input trays ........................................................................................ 222 Clear jams from the duplexer ........................................................................................... 226 Clear jams from the output areas .................................................................................... 231 Clear jams from inside the product ..................................................................................
234 Registration and transfer area ......................................................................... 234 Jam causes and solutions ............................................................................................... 236 Avoid repeated jams ....................................................................................................... 240 Change jam recovery ....................................................................................................... 241 Solve paper-handling problems ........................................................................................................
242 Product feeds multiple sheets .......................................................................................... 242 Product feeds incorrect page size ................................................................................... 242 Product pulls from incorrect tray ...................................................................................... 243 Paper does not feed automatically .................................................................................. 243 Paper does not feed from Tray 2, 3, or 4 ......................................................................... 244 ENWW ix