Remove shipping locks from cartridges ...................................... 172 Replace [color] ....................................................................... 172 Scanner error #, Turn off then on .............................................. 172 Scanner reserved for PC scan ................................................... 173 Scanning error Cannot connect ................................................. 173 Settings cleared ...................................................................... 173 Unexpected size in tray # Load Press [OK] ...................... 173 Unsupported Press [OK] to continue ...............................
174 Used in use ................................................................ 174 Used [color] installed, to accept press OK .................................. 174 Used supplies in use ................................................................ 174 Yellow Cartridge Low .............................................................. 174 Yellow in wrong position .......................................................... 175 Yellow Very Low ..................................................................... 175 Event-log messages ...............................................................................................
175 Print the event log ................................................................................... 176 Event log messages ................................................................................ 176 Clear jams .......................................................................................................................... 180 Common causes of jams ........................................................................................ 180 Jam locations ........................................................................................................ 180 Clear jams from the document feeder ......................................................................
181 Clear jams in Tray 1 .............................................................................................. 183 Clear jams in Tray 2 .............................................................................................. 186 Clear jams in the fuser area ................................................................................... 187 Clear jams in the output bin .................................................................................... 188 Clear jams in the duplexer (duplexing models only) ...................................................
189 Solve paper-handling problems .............................................................................................. 191 The product picks up multiple sheets of paper ........................................................... 191 The product does not pick up paper ........................................................................ 191 Solve image-quality problems ................................................................................................ 192 Print quality examples ............................................................................................
192 Color image defects .............................................................................................. 196 Clean the product ................................................................................................................ 198 Clean the pickup and separation rollers ................................................................... 198 Clean the paper path ............................................................................................ 198 Clean the paper path from the product control panel .................................. 198 Clean the scanner glass strip and platen ..................................................................
199 Clean the document feeder pickup rollers and separation pad .................................... 200 Clean the touch screen .......................................................................................... 201 Solve performance problems ................................................................................................. 202 Factors affecting print performance ......................................................................... 202 x ENWW