Print speeds ........................................................................................... 203 The product does not print or it prints slowly ............................................................. 204 The product does not print ....................................................................... 204 The product prints slowly ......................................................................... 205 Solve product connectivity problems ....................................................................................... 206 Solve direct-connect problems .................................................................................
206 Solve network problems ......................................................................................... 206 Poor physical connection ......................................................................... 206 The computer is using the incorrect IP address for the product ...................... 206 The computer is unable to communicate with the product ............................ 207 The product is using incorrect link and duplex settings for the network .......... 207 New software programs might be causing compatibility problems ................ 207 The computer or workstation might be set up incorrectly ..............................
207 The product is disabled, or other network settings are incorrect .................... 207 Solve wireless network problems ............................................................................. 207 Wireless connectivity checklist ................................................................. 208 The control panel displays the message: The wireless feature on this product has been turned off ................................................................................ 208 The product does not print after the wireless configuration completes ............
208 The product does not print, and the computer has a third-party firewall installed ................................................................................................ 209 The wireless connection does not work after moving the wireless router or product ................................................................................................. 209 Cannot connect more computers to the wireless product .............................. 209 The wireless product loses communication when connected to a VPN ........... 210 The network does not appear in the wireless networks list ...........................
210 The wireless network is not functioning ...................................................... 210 Service mode functions ......................................................................................................... 211 Service menu ........................................................................................................ 211 Service menu settings .............................................................................. 211 Secondary service menu ........................................................................................ 211 Open the secondary service menu ............................................................
212 Secondary service menu structure ............................................................. 212 Product resets ....................................................................................................... 213 Restore the factory-set defaults ................................................................. 213 NVRAM initialization .............................................................................. 213 Solve fax problems ............................................................................................................... 215 Fax troubleshooting checklist ..................................................................................
215 Fax error messages ............................................................................................... 217 Communication error. ............................................................................. 217 Document feeder door is open. Canceled fax. ........................................... 217 ENWW xi