User’s Guide Troubleshooting for Printing = on, = flashing slowly, flashing fast Checking product status If a problem occurs while printing, an error message will appear in the status monitor window. If an error message appears indicating the product’s ink pads are nearing the end of their service life, contact Epson support to replace them. The message will be displayed at regular intervals until the ink pads are replaced. When the product’s ink pads are saturated, the product stops and Epson support is required to continue printing. For Windows There are two ways to access EPSON Status Monitor 3: ❏ Double-click the product shortcut icon on your Windows taskbar.
To add a shortcut icon to the taskbar, see the following section: & “From the shortcut icon on the taskbar” on page 18 ❏ Open the printer driver, click the Maintenance tab, then click the EPSON Status Monitor 3 button. When you access EPSON Status Monitor 3, the following window appears: 49 Lights Problem and solution General error An unknown product error has occurred. Turn off the product. Then, remove the jammed paper. & “Paper Jams” on page 50 Then turn the product back on. If the error does not clear, contact your dealer. Recovery mode The firmware update has failed, and the product is in recovery mode. You will need to re-attempt the firmware update.
Ready a USB cable and visit your local Epson website for further instructions.