Troubleshooting process flow Power-on verification Fix Fan motor Fix power-on problem 1 Do lights illuminate Checks OK? NO YES Troubleshooting with control panel messages Interpret the light problem Fix indicated problem 2 OK? NO YES 3 Media-handling problems See paperpath troubleshooting Fix paperpath problem Can you print a test page? YES NO Evaluate test page Test pages Fix indicated problem Investigate potential media problems 4 OK? NO YES Image- formation troubleshooting Compare information page to a sample Fix problem 5 OK? NO YES Communication troubleshooting Can you print from host system?
Evaluate the JetDirect page Print from LPT 1 Network administration required 6 YES NO End Figure 154. Troubleshooting process flow 180 Chapter 7 Troubleshooting C7058-90936