Q: There is no power in the Phoenix MDCI Pro dongle after connecting to the vehicle’s DLC port. A: Q: The tablet cannot establish a connection with the Phoenix MDCI Pro dongle. A: 42 Possible Cause Solution Poor contact of the Phoenix MDCI Pro dongle. Plug out the Phoenix MDCI Pro dongle, and then plug it in again. Poor contact of vehicle’s DLC port. Plug out the Phoenix MDCI Pro dongle, and then plug it in again. Too low voltage of the vehicle battery. • Recharge the vehicle battery. • Replace the vehicle battery if it is damaged. Fuse blown. Check the fuse of the OBD module. Possible Cause Solution Poor contact of the Phoenix MDCI Pro dongle.
• Plug out the Phoenix MDCI Pro dongle, and then plug it in again. • Perform the Phoenix MDCI Pro Bluetooth pairing again. The firmware is damaged. Enter the settings and tap “Fix Connector Firmware/System” to fix the firmware.