Q: Can I use other chargers to charge the tablet? A: No, please use the original charger provided by TOPDON. Any damage and economic loss caused by using the improper battery charger will not be our responsibility. EN Q: How to save the battery power? A: Please switch off the screen while the tablet is idle, or set a short standby time, or reduce the brightness of the screen. Q: Are there non-standard OBDII adapters in the box? A: Yes. Q: Communication error with vehicle ECU? A: Please confirm the following cases: • Whether the diagnostic Phoenix MDCI Pro dongle is correctly connected. • Whether the ignition switch is ON.
Or, send your vehicle’s year, make, model, and VIN data to us via the “Feedback” feature for timely technical assistance. Q: Failed to get access to the vehicle’s ECU system? A: Please confirm the following cases: • Whether the system is available in the vehicle. • Whether the Phoenix MDCI Pro dongle is correctly connected. • Whether the ignition switch is ON. Q: The Phoenix MDCI Pro dongle is missing. A: Please contact the dealer or TOPDON after-sale service for timely support. 43