• Have you selected the correct interface port in your software? • Does the printer work correctly when receiving files from other software? • If the printer is connected to a network, try using it when connected directly to your computer. • If the printer is connected to your computer through any other intermediate devices, such as switch boxes, buffer boxes, cable adapters, cable converters, and so on, try using it connected directly to your computer. Items to start checking are: • Try another interface cable. No Output or Slow Output 7 If the printer won’t print, or its output appears to be too slow, there may be a communications problem.
Some symptoms of this type of problem are: • Your computer displays an error message when you are trying to print. • Your computer or printer “hangs” (stays idle) while communication is taking place. • Your printed output shows random or inexplicable errors (misplaced lines, partial graphics etc.) No Output or Slow Output • The front-panel display does not show evidence of any activity in the Job Management [ ] menu.