HP — Printer Messages

Table 7-6. Numerical Printer Messages (continued) Control Panel Message Event Log Message Explanation Recommended Action 40 BAD SERIAL TRANSMISSION alternates with PRESS GO TO CONTINUE The printer encountered an error while transferring data from the computer. The error might have occurred for several reasons: The computer was turned on or off while the printer was online. The printer’s serial configuration was not the same as the computer’s. 1. Verify cable connections. Make sure the printer’s serial configuration is set the same as the computer from the I/O Menu in the printer’s Control Panel. 2. The serial baud rate setting can be accessed from the I/O Menu in the printer’s Control Panel.

3. Press [Go] to clear the error message and continue printing. 4. Turn the printer off. 5. Reseat the EIO card and turn the printer on. 40 EIO X BAD TRANSMISSION alternates with PRESS GO TO CONTINUE The connection has been broken between the printer and the EIO card in the specified slot. X Description: 1 = EIO Slot 1 2 = EIO Slot 2 1. Turn the printer off and reseat the card. 2. Press [Go] to clear the error message and continue printing. Troubleshooting the Printing System 7-33