HP — Printer Messages

Table 7-6. Numerical Printer Messages (continued) Control Panel Message Event Log Message Explanation Recommended Action 41.3 UNEXPECTED PAPER SIZE The paper size you are trying to print is not the same as the settings for the tray. 1. Make sure that all trays are correctly adjusted for size. (The printer will continue trying to print the job until size settings are correct.) If you are trying to print from Tray 1, make sure the printer’s Control Panel setting for paper size is correctly configured. If you are trying to print from the optional Universal 500-sheet Tray, be sure to set the paper size dial to match the paper size loaded in the tray. 2.

After performing the actions above, press [Go] . The page containing the error will automatically be reprinted. (Or, you might want to press [Cancel Job] to clear the job from the printer’s memory.) A temporary printing error occurred. X Description: 1 = Unknown misprint error 2 = Beam detect misprint error 3 = See error 41.3 above 4 = No VSYNC error 5 = Media feed error 9 = Noise VSREQ error Press [Go] . The page containing the error will automatically be reprinted. If the error persists: 1. Reseat the connections to the Laser Scanner and the Engine Controller Board. 2. Replace the Laser Scanner. 3. Replace the Engine Controller Board.

41.X PRINTER ERROR alternates with PRESS GO TO CONTINUE 7-34 Troubleshooting