User’s Guide Contents The scanning area or direction is unsatisfactory. . . . . . . . . . . . . . . . . . . . . . . . . 192 Other Problems. . . . . . . . . . . . . . . . . . . . . . . . . . 194 Scanning quietly. . . . . . . . . . . . . . . . . . . . . . . 194 Cannot send the scanned image by email. . . . . 194 Problems Remain After Trying All Solutions. . . . 194 Help for Users in Taiwan. . . . . . . . . . . . . . . . . 210 Help for Users in Australia. . . . . . . . . . . . . . . 210 Help for Users in Singapore. . . . . . . . . . . . . . . 211 Help for Users in Thailand. . . . . . . . . . . . . . . . 211 Help for Users in Vietnam. . . . . . . . . . . . . . . .
212 Help for Users in Indonesia. . . . . . . . . . . . . . . 212 Help for Users in Hong Kong. . . . . . . . . . . . . . 214 Help for Users in Malaysia. . . . . . . . . . . . . . . . 214 Help for Users in the Philippines. . . . . . . . . . . 215 Troubleshooting for Faxing Cannot send and receive fax. . . . . . . . . . . . . . . . . 195 “No dial tone detected.” error occurs. . . . . . . . 196 Memory full error occurs. . . . . . . . . . . . . . . . . 196 Quality problems. . . . . . . . . . . . . . . . . . . . . . . . 196 In sent faxes. . . . . . . . . . . . . . . . . . . . . . . . . . 196 In received faxes. . . . . . . . . . . . . . . . . . . . . . . 196 Other problems. . . . . . . . . . . . .
. . . . . . . . . . . . . 197 Answering machine cannot answer voice calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197 The time and date of sent or received fax jobs is incorrect. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197 Cannot store received faxes in an external storage device. . . . . . . . . . . . . . . . . . . . . . . . . 197 Faxes are sent at the wrong size. . . . . . . . . . . . 197 Cannot forward received faxes by email. . . . . . 197 Index Product Information System Requirements. . . . . . . . . . . . . . . . . . . . . 198 For Windows. . . . . . . . . . . . . . . . . . . . . . . . . 198 For Mac OS X. . . . . . . . . . . . . . . . . . .
. . . . . . 198 Technical Specifications. . . . . . . . . . . . . . . . . . . . 198 Printer specifications. . . . . . . . . . . . . . . . . . . . 198 Scanner specifications. . . . . . . . . . . . . . . . . . . 201 Automatic Document Feeder (ADF) specifications. . . . . . . . . . . . . . . . . . . . . . . . . 201 Fax specifications. . . . . . . . . . . . . . . . . . . . . . 202 Network interface specification. . . . . . . . . . . . 202 Memory card. . . . . . . . . . . . . . . . . . . . . . . . . 203 Mechanical. . . . . . . . . . . . . . . . . . . . . . . . . . . 204 Electrical. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205 Environmental. . . . . . . . . . . . . . . . . . . . . .
. . 207 Standards and approvals. . . . . . . . . . . . . . . . . 207 Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208 External USB device. . . . . . . . . . . . . . . . . . . . 208 Where To Get Help Technical Support Web Site. . . . . . . . . . . . . . . . . 209 Contacting Epson Support. . . . . . . . . . . . . . . . . . 209 Before Contacting Epson. . . . . . . . . . . . . . . . . 209 Help for Users in Europe. . . . . . . . . . . . . . . . . 209 7