User’s Guide Contents Web Config. . . . . . . . . . . . . . . . . . . . . . . . . . 142 Email Server Settings. . . . . . . . . . . . . . . . . . . . 143 Sharing the Product for Printing. . . . . . . . . . . . . 145 Cleaning the Product. . . . . . . . . . . . . . . . . . . . . . 145 Cleaning the exterior of the product. . . . . . . . . 145 Cleaning the interior of the product. . . . . . . . . 146 Replacing Maintenance Box. . . . . . . . . . . . . . . . . 147 Checking the maintenance box status. . . . . . . . 147 Precautions on the maintenance box. . . . . . . . 147 Replacing a maintenance box. . . . . . . . . . . . . . 147 Transporting the Product. . . . . . . . . . . . . . . . . .
149 Checking and Installing Your Software. . . . . . . . . 151 Checking the software installed on your computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . 151 Installing the software. . . . . . . . . . . . . . . . . . . 152 Uninstalling Your Software. . . . . . . . . . . . . . . . . 152 For Windows. . . . . . . . . . . . . . . . . . . . . . . . . 152 For Mac OS X. . . . . . . . . . . . . . . . . . . . . . . . . 153 Horizontal banding. . . . . . . . . . . . . . . . . . . . . 179 Vertical banding or misalignment. . . . . . . . . . 179 Incorrect or missing colors. . . . . . . . . . . . . . . 180 Blurry or smeared print. . . . . . . . . . . . . . . . . .
180 Miscellaneous Printout Problems. . . . . . . . . . . . . 181 Incorrect or garbled characters. . . . . . . . . . . . . 181 Incorrect margins. . . . . . . . . . . . . . . . . . . . . . 182 Printout has a slight slant. . . . . . . . . . . . . . . . . 182 Size or position of copied image is incorrect. . . 182 Inverted image. . . . . . . . . . . . . . . . . . . . . . . . 183 Blank pages print. . . . . . . . . . . . . . . . . . . . . . 183 Printed side is smeared or scuffed. . . . . . . . . . 183 Printing is too slow. . . . . . . . . . . . . . . . . . . . . 183 Paper Does Not Feed Correctly. . . . . . . . . . . . . . 184 Paper does not feed. . . . . . . . . . . . . . . . . . . . .
184 Multiple pages feed. . . . . . . . . . . . . . . . . . . . . 184 Paper is improperly loaded. . . . . . . . . . . . . . . 185 Paper is not ejected fully or is wrinkled. . . . . . . 185 The Product Does Not Print. . . . . . . . . . . . . . . . 185 All lights are off. . . . . . . . . . . . . . . . . . . . . . . . 185 Lights came on and then went out. . . . . . . . . . 185 The control panel or lights are on. . . . . . . . . . . 185 An ink error is indicated after you replace the cartridge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186 Other Problem. . . . . . . . . . . . . . . . . . . . . . . . . . 187 Printing plain papers quietly. . . . . . . . . . . . . .
187 The external memory device is not recognized . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187 Rear paper feed slot is removed (Only for WF-7610 Series/WF-7620 Series). . . . . . . . . . . 188 Power Turns Off Automatically. . . . . . . . . . . . 188 Transferring Data Using an External Storage Device Precautions on Storage Devices. . . . . . . . . . . . . . 155 Copying Files Between a Storage Device and Your Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155 Copying files to your computer. . . . . . . . . . . . 155 Saving files to a storage device. . . . . . . . . . . . . 156 Error Indicators Error Messages on the Control Panel. . . . . . . . .
. 158 Error Code on the Status Menu. . . . . . . . . . . . . . 159 Troubleshooting for Scanning Troubleshooting for Printing/Copying Problems Indicated by Messages on the LCD Screen or Status Light. . . . . . . . . . . . . . . . . . . . . 189 Problems When Starting a Scan. . . . . . . . . . . . . . 189 How to unblock Epson Event Manager. . . . . . . 189 Using the Automatic Document Feeder (ADF) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190 Using scanning software other than Epson Scan driver. . . . . . . . . . . . . . . . . . . . . . . . . . . 190 Problems When Feeding Paper. . . . . . . . . . . . . . 191 The paper gets dirty. . . . . . . . . . . . . . . . . . . .
. 191 Multiple sheets of paper are fed. . . . . . . . . . . . 191 The paper jams in the Automatic Document Feeder (ADF) . . . . . . . . . . . . . . . . . . . . . . . . . 191 Problems With Scanning Time. . . . . . . . . . . . . . 191 Problems With Scanned Images. . . . . . . . . . . . . . 191 Scan quality is unsatisfactory. . . . . . . . . . . . . . 191 Diagnosing the Problem. . . . . . . . . . . . . . . . . . . 162 Checking product status. . . . . . . . . . . . . . . . . 163 Paper Jams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165 Removing jammed paper from the rear cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
166 Removing jammed paper from inside the product. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171 Removing jammed paper from the paper cassette. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173 Removing jammed paper from the Automatic Document Feeder (ADF). . . . . . . . . . . . . . . . . 175 Preventing paper jams. . . . . . . . . . . . . . . . . . . 177 Reprinting after a paper jam (for Windows only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177 Print Quality Help. . . . . . . . . . . . . . . . . . . . . . . . 178 6