User’s Guide Troubleshooting for Printing 55 Lights Problem and solution Ink expended The ink cartridge is expended or not installed, or there is insufficient ink in the cartridge to charge the ink. Replace the ink cartridge with a new one. If the light is still on after you have replaced the cartridge, it may not be installed correctly. Reinstall the ink cartridge so that it clicks into place. & “Replacing the Ink Cartridge” on page 36 Wrong cartridge The currently installed ink cartridge cannot be used with the product. You cannot use the cartridge that came with your product for the replacement. Replace the incompatible cartridge with an appropriate ink cartridge.
& “Replacing the Ink Cartridge” on page 36 Incorrectly installed ink cartridge The ink cartridge is not installed correctly. Reinsert the ink cartridge. & “An ink error is indicated after you replace the cartridge” on page 66 Ink low The ink cartridge is nearly expended. Obtain a replacement ink cartridge. Flashing alternately Maintenance The product’s ink pads are nearing or at the end of their service life. Contact Epson support to replace ink pads. If the product’s ink pads are nearing the end of their service life, printing can be resumed by pressing the + button. This massage will be indicated periodically until replacing the ink pad. General error An unknown product error has occurred.
Turn off the product. Then, remove the foreign substance. & “Paper Jams” on page 58 Then turn the product back on. If the error does not clear, contact your dealer. Recovery mode The firmware update has failed, and the product is in recovery mode. You will need to re-attempt the firmware update. Ready a USB cable and visit your local Epson website for further instructions. = on, = flashing slowly, flashing fast