Connecting with Mi Home/Xiaomi Home App This product works with the Mi Home/Xiaomi Home app*. Use the Mi Home/Xiaomi Home app to control your device, and to interact with other smart home devices. Common Issues Possible Causes and Solutions The robot vacuum cannot connect to Wi-Fi. Check whether the Wi-Fi password is correct. The robot vacuum does not support the 5 GHz network frequency band. Please use a 2.4 GHz network. The Wi-Fi signal is weak. Make sure the robot vacuum is within the Wi-Fi coverage with a strong signal. There is something wrong with the Wi-Fi connection. Reset the Wi-Fi and download the latest version of the Mi Home/Xiaomi Home app, then try reconnecting.
Scan the QR code to download and install the app. You will be directed to the connection setup page if the app is installed already. Or search "Mi Home/Xiaomi Home" in the app store to download and install it. 8A347322 Open Mi Home/Xiaomi Home app, tap "+" on the upper right, and then follow prompts to add your device. * The app is referred to as Xiaomi Home app in Europe (except for Russia). The name of the app displayed on your device should be taken as the default. Notes: • The version of the app might have been updated, please follow the instructions based on the current app version. • If the robot vacuum's QR code cannot be scanned, you can search for its name to add it.
• When connecting the robot vacuum to the Mi Home/Xiaomi Home app using an iOS device, follow the instructions in the app to connect to the robot vacuum's hotspot "ijai-vacuum-v17_miapXXXX". The robot vacuum cannot connect to the "ijai-vacuum-v17_miapXXXX" network in the Mi Home/Xiaomi Home app. Make sure the robot vacuum is within the Wi-Fi coverage with a strong signal, then reset the Wi-Fi of the robot vacuum and reconnect to the network. Reseting Wi-Fi While the robot vacuum is turned on, press and hold the butons and for seven seconds. The Wi-Fi is successfully reset when you hear a voice prompt.
Reseting System Press and hold the buton for five seconds until you hear a "beep", and then press and hold the buton for five seconds again until you hear the voice prompt. The robot vacuum then restarts, and setings like scheduled cleaning and Wi-Fi are restored to factory default. 08