User’s Guide Error Indicators Error Indicators Error Messages on the Control Panel (XP-310 Series/ XP-410 Series) This section describes the meaning of messages displayed on the LCD screen. XP-410 Series XP-310 Series 111 Error Messages Solutions Paper jam. & “Paper Jams” on page 119 Paper out. Load paper. Load some paper. Otherwise, make sure the number of sheets does not exceed the limit specified for the type of media you are using. Printer error. Turn power off and on again. Turn the product off and then back on. Make sure that no paper is still in the product. If the error message still appears, contact Epson support. Communication error. Connect computer.
Make sure the computer is connected correctly. If the error messages still appears, make sure that scanning software is installed on your computer and that the software settings are correct. A printer’s ink pad is nearing the end of its service life. Please contact Epson Support. Press x button to resume printing. The message will be displayed until the ink pad is replaced. Contact Epson support to replace ink pads before the end of their service life. When the ink pads are saturated, the product stops and Epson support is required to continue printing. A printer’s ink pad is at the end of its service life. Please contact Epson Support. Contact Epson support to replace ink pads.
Operation canceled. No memory card recognized. Make sure the memory card has been inserted correctly. If it is inserted correctly, check to see if there is a problem with the card and try again. Combination of IP address and subnet mask is invalid. See documentation. Refer the online Network Guide. Recovery Mode The firmware update has failed. You will need to re-attempt the firmware update. Ready a USB cable and visit your local Epson website for further instructions. Code* Error Messages Solutions E-01 Printer error. Turn the printer off and then back on. Make sure that no paper is still in the printer. If the error still appears, contact Epson support. E-02 Scanner error.
Turn the printer off and then back on. If the error message still appears, contact Epson support.