User's Guide Solving Problems Cannot Start Scanning when Using the Control Panel ❏ Make sure EPSON Scan and Epson Event Manager are installed correctly. ❏ Check the scanning setting assigned in Epson Event Manager. Related Information & “Cannot Start Scanning” on page 141 Scanned Image Problems Scan Quality Is Poor ❏ Clean the scanner glass and the document cover. ❏ Do not press too hard on the original or the document cover when you are placing the originals on the scanner glass. Uneven colors, smears, or dots may appear when the original or the document cover are pressed too hard. ❏ Remove dust from the original. ❏ Make the appropriate document type settings on the control panel.
❏ Scan at a higher resolution. ❏ Adjust the image in EPSON Scan, and then scan. See the EPSON Scan help for details. Related Information & “Cleaning the Scanner Glass” on page 112 & “Scan Mode” on page 20 Characters Are Blurred ❏ In Home Mode or Office Mode in EPSON Scan, select Image Option as the Image Adjustments setting, and then select Text Enhancement . ❏ In Professional Mode in EPSON Scan, select Document as the Auto Exposure Type in the Original settings. ❏ Adjust the threshold settings in EPSON Scan. ❏ Home Mode Select Black & White as the Image Type setting, click Brightness , and then adjust the threshold.
❏ Office Mode Select Black & White as the Image Type setting, and then adjust the threshold. ❏ Professional Mode Select Black & White as the Image Type setting, and then adjust the threshold setting. ❏ Scan at a higher resolution. 142