Troubleshooting If the vacuum cleaner is not working properly, the screen display will show an error message. Please refer to the troubleshooting table below to find your solution based on the error message. 28 Error Icon Error Message Solution Airway Blocked Clear any blockages from the dust compartment, extension rod, and/or smart high torque brush bar. Low Battery Recharge soon. Roller Brush Stuck Refer to "Cleaning the smart high torque brush bar" under the Care & Maintenance section for directions on how to clean out hair and other debris caught in the roller brush. Battery Depleted Recharge soon. Battery Overheated Wait until the battery temperature normalizes before resuming use.
Error Please contact after-sales service to arrange maintenance. Filter Not Installed Ensure that the filter and pre-filter are installed correctly.