Table 41. Numbered printer messages (continued) 59. MOTOR ERROR CYCLE POWER Event log message: 59.00.0 Description: Indicates that the main motor (M4) is not working properly. Action: 1 Turn the printer off and on to reset the printer. 2 Reconnect connector J219 and relay connector J1 on the controller board. = Description: 0 = General error 1 = Startup error 2 = Rotation error 3 Replace the main motor (M4). 4 Reconnect connectors J641 to J643 and J647 on the main relay PCA, connectors J671 and J673 on the subrelay PCA, connector J102 on the power supply, and connector J227 on the controller board.
5 Check electrical continuity between connector J641-1 (+24 VB) and J642-3 (PMP) on the main relay PCA when the door switch (SW641) is turned on. If there is no electrical continuity, replace the main relay PCA. 6 Check electrical continuity between connector J671-2 (PMP) and J671-2 (PFUPR) on the subrelay PCA when the door switch (SW671) is turned on. If there is no electrical continuity, replace the subrelay PCA. 7 Measure the voltage across connector J647- B11 (+24 UH) and J647-4 (GND) on the main relay PCA after the printer is turned on. If the voltage is not 24 V, replace the main relay PCA. 8 Replace the controller board. 62. SERVICE CYCLE POWER Event log message: 62.00.0 Description:
Indicates that a problem exists with the internal memory. Action: 2 Perform DRAM DIMM test from the formatter diagnostics in the Service Menu. 1 Turn the printer off and on to reset the printer. = Description: 0 = Internal ROM or RAM 1-8 = DIMM slots 1-8 3 If the problem persists, replace the bad DIMM. 63 SERVICE CYCLE POWER Event log message: 63.00.00 Description: Indicates that the internal RAM memory test failed. Action: 1 Turn the printer off and on to reset the printer. 2 Perform DRAM DIMM test from the formatter diagnostics in the Service Menu. 3 If the problem persists, replace the bad DIMM. EN Printer message troubleshooting 383