Table 49. Status LEDs on the multi-bin mailbox (continued) User LED Service LEDs Message description Recommended action Multi-bin mailbox unlatched from the printer The multi-bin mailbox is not properly attached to the printer. Check alignment of the multi-bin mailbox. Check the attachment clips. Check adjustable casters. Check the interlock switch. Flipper error During the flipper calibration, an abnormal reference voltage was encountered. Check for media jam in the flipper assembly area. Check cable connections. Replace flipper assembly. Replace the multi-bin mailbox controller PCA. Face-up bin is too full The face-up bin is too full. Remove media from the face-up bin.
Check for jammed sensor flag. Replace the flipper assembly. Check for proper cable connection. Jam in flipper area Time-out condition at the entry area. Open jam access door and check for media jam or out-of-place flipper assembly shaft. Check for jammed paper sensor. Replace the flipper assembly. Replace the multi-bin mailbox controller PCA. Jam in belt Time-out condition in the transport belt. Check for media jam in the transport belt system/delivery head assembly. Ensure free movement of the transport belt (both belts). Ensure that belts are parallel in the transport belt system. Check that the metal tape is in place and in good condition.
Replace the transport belt motor. Replace the multi-bin mailbox controller PCA. Replace the delivery head assembly. Sliders problem at the head assembly The sliders do not activate the slider photosensor. Check for media jam in the delivery head assembly. Check that all paper bins are seated correctly. Replace the delivery head assembly. 480 Chapter 7 - Troubleshooting EN