Shown below are examples of control panel messages with their corresponding event log messages and meanings. Recommended actions are not shown; see the error message tables later in this chapter for recommended actions. Note Print a configuration page to properly identify the input or output device configured. Notice that the error format only identifies the C-link device number and the device type; it does not identify which input or output device is used in the system. Figure 241.
Error format for paper handling EN 3,000-sheet stapler/stacker troubleshooting 493 Control panel message Event log Meaning 13.11 Paper Jam in Inpu Device t 13.11.1B I A jam occurred in the first C-link device configured. It is an input device (2,000-sheet nput Tray or 2 x 500-sheet Input Tray) with a error code 1B. This is normally a timeout at a entry or exit sensor. 66.22.09 Output Device Failure 66.22.09 A hardware malfunction occurred in the seco C-link device configured. It is an output devic (Mailbox) with an error code 09. This is an external memory error.