Table 55. Hardware malfunctions in the stapler/stacker EN 3,000-sheet stapler/stacker troubleshooting 501 Control panel messages Event log error message User LED Service LED Description Recommended action Stkr: Call Service Stkr: Error 06 66.13.35 or 66.23.35 Output device failure 66.13.35 or 66.23.35 Solid amber Blinking red (six blinks) The controller PCA is damaged. -Or- ROM has been corrupted. Power cycle the printer and the computer. If the problem persists, replace the controller PCA. Stkr: Call Service Stkr: Error 06 66.13.36 or 66.23.36 Output device failure 66.13.36 or 66.23.36 Solid amber Blinking red (six blinks) The controller PCA is damaged.
-Or- The C-link register is damaged. Power cycle the printer and the computer. If the problem persists, replace the controller PCA. Stkr: Call Service Stkr: Error 06 66.13.37 or 66.23.37 Output device failure 66.13.37 or 66.23.37 Solid amber Blinking red (six blinks) The controller PCA is damaged. -Or- The DAC (digital-to- analog converter) is damaged. Power cycle the printer and the computer. Replace the controller PCA. Replace the flipper assembly.