Victron Energy · VictronConnect app · 103 pp.

Victron Connect app User Manual & Service Guide PDF

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Contents

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Table of Contents

VictronConnect app Table of Contents 1. Introduction ........................................................................................................................... 1 2. Download and installation .......................................................................................................... 2 2.1. Application setup ............................................................................................................ 2 3. Connecting ............................................................................................................................ 4 3.1.

Bluetooth Smart - Pairing and Connecting ............................................................................... 4 3.2. Bluetooth Smart - Changing the PIN code ................................................................................ 4 3.3. Bluetooth Smart - Resetting the PIN code ................................................................................ 5 3.4. Bluetooth Smart - Removing from the list of paired devices ............................................................ 5 4. Phone, tablet and laptop compatibility ........................................................................................... 6 4.1.

Windows PC ................................................................................................................. 6 4.2. macOS ........................................................................................................................ 6 4.3. Android ....................................................................................................................... 6 4.4. Apple iOS iPhones and iPads .............................................................................................. 7 4.5. Linux .......................................................................................................................... 8 4.6.

Archive of previous versions ............................................................................................... 8 5. Application overview ................................................................................................................ 9 5.1. Screenshots (click to enlarge) ............................................................................................. 9 5.2. Videos ...................................................................................................................... 13 5.3. How to assign a custom name to your products ....................................................................... 14 5.4.

How to disable and re-enable Bluetooth ................................................................................ 15 5.5. Importing and converting a GX Product Family database File ....................................................... 17 6. Product alarms & errors .......................................................................................................... 19 7. Settings files ........................................................................................................................ 21 7.1. Save, load, share and manage settings ................................................................................ 21 7.2.

Settings files and the demo library ...................................................................................... 25 7.3. Limitation when opening older settings files ............................................................................ 25 8. Demo feature ........................................................................................................................ 27 9. Firmware updates .................................................................................................................. 29 9.1. Introduction & automatic updates ........................................................................................ 29 9.2.

Updating to a self-supplied firmware file ................................................................................ 30 9.3. Troubleshooting firmware updates ...................................................................................... 35 9.4. Error codes ................................................................................................................. 35 10. VictronConnect-Remote (VC-R) – Configuration and monitoring via VRM ............................................ 40 10.1. Introduction ............................................................................................................... 40 10.2.

Compatibility .............................................................................................................. 40 10.3. Setup ...................................................................................................................... 40 10.3.1. Minimum Requirements ....................................................................................... 40 10.3.2. VictronConnect ................................................................................................. 40 10.3.3. GX Product ..................................................................................................... 41 10.4.

Local Tab .................................................................................................................. 42 10.5. VRM Tab .................................................................................................................. 42 10.5.1. Overview Tab .................................................................................................. 44 10.5.2. Devices Tab ................................................................................................... 44 10.6. Remote product access ................................................................................................. 45 10.7.

Signing out ................................................................................................................ 46 10.8. Troubleshooting and FAQ ............................................................................................... 49 11. Stored trends & Instant readout ............................................................................................... 51 11.1. Stored trends ............................................................................................................. 51

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Table of Contents

VictronConnect app 11.2. Instant Readout .......................................................................................................... 57 11.3. Stored trends and Instant readout compatibility ...................................................................... 60 12. Settings Lock ...................................................................................................................... 61 12.1. Introduction ............................................................................................................... 61 12.2. Features ................................................................................................................... 61 12.3.

Supported products ...................................................................................................... 62 12.4. Instructions and explanation ............................................................................................ 63 12.4.1. Explanation about Locking versus Unlocking versus Removing ......................................... 63 12.4.2. How to lock ..................................................................................................... 63 12.4.3. How to unlock .................................................................................................. 67 12.4.4.

How to remove the settings lock ............................................................................. 70 12.4.5. Built-in password manager ................................................................................... 74 12.5. Q&A ....................................................................................................................... 74 13. Batch programming .............................................................................................................. 75 13.1. Wired batch programming .............................................................................................. 75 13.2.

Bluetooth batch programming .......................................................................................... 79 14. Android widgets .................................................................................................................. 86 14.1. Setup ...................................................................................................................... 86 15. Android Auto ...................................................................................................................... 89 15.1. Setup ...................................................................................................................... 89 15.2.

Using VictronConnect in Android Auto ................................................................................ 90 16. Troubleshooting .................................................................................................................. 91 16.1. Troubleshooting Bluetooth connection issues ........................................................................ 91 16.2. Bluetooth connection issues on Android .............................................................................. 92 16.3. Problems during firmware updating .................................................................................... 92 16.4.

VE.Direct USB driver problem on macOS X 10.9 (Mavericks) ...................................................... 93 16.5. VictronConnect on Windows doesn't find VE.Direct USB connected products ................................... 93 16.6. VictronConnect on Android doesn't show files opened from email or file manager apps ........................ 93 16.7. How to create a VictronConnect Service Report ..................................................................... 94 17. Compatible Victron products ................................................................................................... 96 17.1.

Solar Chargers ........................................................................................................... 96 17.1.1. SmartSolar MPPT Charge Controllers ...................................................................... 96 17.1.2. BlueSolar MPPT Charge Controllers ........................................................................ 96 17.2. Battery Chargers ......................................................................................................... 97 17.3. Orion-Tr Smart DC-DC Charger Isolated .............................................................................. 97 17.4.

Battery Monitors .......................................................................................................... 97 17.5. Inverters VE.Direct ....................................................................................................... 98 17.6. Peak Power Pack ........................................................................................................ 98 17.7. Smart LiFePO4 Lithium Batteries ...................................................................................... 98 17.8. Smart Battery Sense .................................................................................................... 99 17.9.

MultiPlus, EasySolar, Quattro, Inverter with VE.Bus, and similar products ....................................... 99 17.10. RS Product line ......................................................................................................... 99 17.11. EV Charging Station .................................................................................................... 99 17.12. VM-3P75CT Energy Meter ............................................................................................ 99 17.13. Orion XS 12/12-50A DC-DC battery charger ....................................................................... 100

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1. Introduction

VictronConnect app 1. Introduction Welcome to the VictronConnect app Manual. The VictronConnect App is used to to configure, monitor, update and diagnose VictronConnect compatible products . Multiple platforms are supported, including: Android, iOS, Windows, macOS, and Linux (AppImage). VictronConnect offers multiple connection options: Bluetooth, USB, WiFi/LAN/Internet. Availability of these features depends on the specific product range. There are other product-specific documents: Page 1 Introduction - Specific documentation for MPPT Solar Chargers located in their product manuals - VE.Bus Configuration for MultiPlusses, Quattros, EasySolars and other inverter/chargers.

- Specific documentation for Orion Smart DC-DC Chargers located in their product manuals.

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2.1. Application setup

VictronConnect app 2. Download and installation VictronConnect is available to users of Windows PCs, macOS X, iOS, Android and Linux AppImage. Use this link to download the app suitable for you. See chapter 4 [6] for details regarding compatible phones, tablets and laptops, as well as required minimum Operating System versions. 2.1. Application setup After you have installed VictronConnect, you can set up your preferences for the application. The settings described here only affect the VictronConnect application. These are not product settings. Tap the "hamburger" menu icon at the top left of the page. Select "Settings" from the drop-down menu. Page 2 Download and installation

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