AL-C300 Series User's Guide Contents Power and Control Panel Problems. . . . . . . . . . . . 70 Printable area. . . . . . . . . . . . . . . . . . . . . . . . . . 88 Fonts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 Environmental. . . . . . . . . . . . . . . . . . . . . . . . . 89 Supported operating systems. . . . . . . . . . . . . . . 89 Support Mode Settings using the control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90 Consumable Products, Maintenance Parts, and Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93 The ready light does not turn on. . . . . . . . . . . . 70 The Printer does not turn off. . . . .
. . . . . . . . . . 71 The Printer Does Not Print. . . . . . . . . . . . . . . . . . 71 Ready light is off and nothing prints. . . . . . . . . . 71 The ready light is on but nothing prints. . . . . . . 71 Printout Problems. . . . . . . . . . . . . . . . . . . . . . . . . 72 Print quality is poor. . . . . . . . . . . . . . . . . . . . . 72 The printout is not what you expected. . . . . . . . 73 Printing in the PostScript 3 Mode Problems. . . . . . 75 Consumable products. . . . . . . . . . . . . . . . . . . . 93 Maintenance parts. . . . . . . . . . . . . . . . . . . . . . 94 Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94 Copyright and Trademarks. . . . . . . . . . . . .
. . . . . 95 Standard and approvals. . . . . . . . . . . . . . . . . . . . . 96 Software License Terms. . . . . . . . . . . . . . . . . . . . . 96 The printer does not print correctly in the PostScript mode. . . . . . . . . . . . . . . . . . . . . . . . 75 The printer does not print. . . . . . . . . . . . . . . . . 75 The printer or its driver does not appear in utilities in the printer configuration (Mac OS only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 The font on the printout is different from that on the screen. . . . . . . . . . . . . . . . . . . . . . . . . . 76 The printer fonts cannot be installed. . . . . . . . .
76 The edges of texts and/or images are not smooth. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 The printer does not print normally via the USB interface. . . . . . . . . . . . . . . . . . . . . . . . . . 77 The printer does not print normally via the network interface. . . . . . . . . . . . . . . . . . . . . . . 77 An undefined error occurs (Mac OS only). . . . . 77 Other Problems. . . . . . . . . . . . . . . . . . . . . . . . . . 78 Open source software licenses. . . . . . . . . . . . . . 96 Where To Get Help Contacting Epson Support. . . . . . . . . . . . . . . . . . . 97 Before Contacting Epson. . . . . . . . . . . . . . . . . . 97 Help for Users in Europe. . . . . . .
. . . . . . . . . . . 97 Help for Users in Taiwan. . . . . . . . . . . . . . . . . . 97 Help for Users in Singapore. . . . . . . . . . . . . . . . 98 Help for Users in Thailand. . . . . . . . . . . . . . . . 98 Help for Users in Vietnam. . . . . . . . . . . . . . . . . 99 Help for Users in Indonesia. . . . . . . . . . . . . . . . 99 Help for Users in Hong Kong. . . . . . . . . . . . . . 101 Help for Users in Malaysia. . . . . . . . . . . . . . . . 101 Help for Users in the Philippines. . . . . . . . . . . 102 The optional product is not available. . . . . . . . . 78 Correcting USB problems. . . . . . . . . . . . . . . . . 78 Cannot access the shared printer. . . . . . . . . . . .
79 Replacing Consumable Products/Maintenance Parts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80 Precautions during replacement. . . . . . . . . . . . . 80 Cleaning the Printer. . . . . . . . . . . . . . . . . . . . . . . 80 Cleaning the roller. . . . . . . . . . . . . . . . . . . . . . 80 Cleaning the exposure window. . . . . . . . . . . . . 81 Transporting the Printer. . . . . . . . . . . . . . . . . . . . 83 For short distances. . . . . . . . . . . . . . . . . . . . . . 83 For long distances. . . . . . . . . . . . . . . . . . . . . . . 84 Installing Options. . . . . . . . . . . . . . . . . . . . . . . . . 84 Optional paper cassette unit. . . . . . . . . . . . . .
. 84 CompactFlash memory. . . . . . . . . . . . . . . . . . . 85 Appendix Technical Specifications. . . . . . . . . . . . . . . . . . . . 87 General. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 Controller. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 Electrical. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88 3