Caterpillar — C11, C13, C15 and C18 Industrial Engines

18 RENR5042-02 Troubleshooting Section Table 8 12. Enter the confirmation code if required by Cat ET. 13. Click on the button. The injector trim file is loaded into the ECM. 14. Repeat the procedure for each cylinder, as required. i02278907 Service Information Report SMCS Code: 0336 After verifying the correct repair has been performed on the engine, it is critical to provide brief, detailed information. This information helps Caterpillar better serve you and the customer. Recommendations Customer’s Complaint Obtain as much information from the customer as possible. Investigate any written information that is available and document any information that is gathered from the customer.

The following information is of particular importance: 2. Click on “Injector Trim Files” in SIS Web. Indicate if the diagnostic lamp was flashing. 3. Enter the serial number for the injector in the search field. Indicate if the warning lamp was flashing, or if the lamp was on continuously. 4. Download the injector trim file to the PC. Repeat this procedure for each injector, as required. Indicate the symptoms of engine operation that are present. 5. Connect Cat ET to the service tool connector. Refer to Troubleshooting, “Electronic Service Tools”. Be as specific as possible. 6. Turn the keyswitch to the ON position. Cause of Failure 7. Select the following menu options on Cat ET:

Comments on the cause of failure should include the number of diagnostic codes that were logged. Comments should also indicate if the code was an active code. Indicate the source of the problem. Also indicate the method that was used to discover the problem. Examples of the methods that were used to discover the problem could be one of the following methods: Service Calibrations Injector Trim Calibration 8. Select the appropriate cylinder. A specific procedure in the manual was followed. 9. Click on the “Change” button. A visual inspection indicated that wire abrasion on the engine harness existed. 10. Select the appropriate injector trim file from the PC. 11. Click on the button.

Information for the Injectors Cylinder Serial Number Confirmation Code 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16