COMMERCIAL VEHICLE FLAT RATE MANUAL FOREWORD This Foreword section provides essential information for the proper and accurate use of the Isuzu Commercial Medium Duty Labor Time Guide. (Medium Duty Vehicles including GM-W Series) number or operation description is listed for the repair performed; and/or 2) a hyphen appears in the labor time column for a specific model. When a hyphen appears for a specific operation number, it CANNOT be used to apply for warranty compensation, even if the vehicle is equipped with the component. In both instances, (1 and 2), it will be necessary to use a "NEXT TO" operation for warranty claim submissions.
Publication Format This publication provided in an Adobe PDF file format and is accessed using Adobe Reader 8 available from Adobe Systems. For a free download, visit the Adobe site at http://www.adobe.com. Selection of a "NEXT TO" labor operation should be from a labor operation valid to the model and is as close to the actual labor performed with less than or equal to labor time. Warranty compensation for repairs where the "NEXT TO" labor time is less than the actual time for the repair will require obtaining an authorization for "additional labor" from your District Service & Parts Manager.
The Labor Time Guide consists of individual PDF files (Chapters or Sections) allowing easy word searches. (See “Searching the Labor Time Guide” section for instructions on searching) PAGE FORMAT GLOSSARY OF TERMS Reading from left to right are the "Operation Descriptions" followed by the "Operation Numbers". On the right hand side of the page is an area designating the vehicles by model with their corresponding times. Operation Descriptions Each labor "OPERATION DESCRIPTION" identifies the repair that is allowable on the component. LABOR TIME ALLOWANCES Add Conditions The "LABOR TIME ALLOWANCES" published have been developed and provided by the manufacturer.
They were established using standard production models. Standard technicians' hand tools, dealer essential and available tools are used in performing the labor time studies. No power operated tools are used for labor time study development. Procedures outlined in the Service Manuals, Service Publications and good shop practices are used when developing the times for the Labor Time Guide. Additional time allowances, which may be required for performing an Operation, or supplement an Operation, are included in the "ADD" sections under the operation description.
Each "ADD" is preceded by a letter designation which should be placed on the shop repair order under the Operation Number if the "ADD" is performed. Exchange The word "EXCHANGE" is used when the component is involved in a vendor exchange program, i.e. radios. The established labor times include the actual time required to perform the operation plus an additional allowance for operating variables and diagnostics. Established labor times do not include time to remove and replace components other than manufacturer options and accessories. Replace The word "REPLACE" is used when the part or assembly is subject to replacement only.
"NEXT TO" OPERATION R&R The Labor Time Guide is not intended to list all possible Labor Operations, because to place all such data in the Guide would make it difficult to use. Therefore, two situations may occur when performing a repair, 1) no labor operation "R & R" indicates that the part or assembly is repairable and can be removed, repaired, and reinstalled. This can be a labor only operation. REPAIR ALIGN ADJUST TIGHTEN 07/26/2007