Troubleshooting en Troubleshooting Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Improper repairs are dangerous. ▶ Repairs to the appliance should only be carried out by trained specialist staff. ▶ Only use genuine spare parts when repairing the appliance. ▶ If the power cord of this appliance is damaged, it must be replaced by the manufacturer, the manufacturer's Customer Service or a similarly qualified person in order to prevent any risk. Malfunctions Fault Cause troubleshooting The appliance is not work- ing.
The dust bag change indic- ator lights up. ▶ Change the dust bag. → "Changing the dust bag", Page 18 The household fuse trips when the appliance is switched on. Several appliances are oper- ated simultaneously at an electrical mains supply. 1. Switch on the household fuse. 2. Set the lowest performance level. → "Controlling the power", Page 15 3. Switch the appliance on. → "Switching on the appliance", Page 15 Suction is reduced. Nozzle, telescopic tube or hose are blocked. 1. Dismantle the appliance. → "Dismantling the appliance", Page 16 2. Remove the blockage. The dust bag is full. ▶ Change the dust bag. → "Changing the dust bag", Page 18 The HEPA hygiene filter is blocked.
1 ▶ Clean the HEPA hygiene filter 1 . → "Cleaning the HEPA hygiene fil- ter", Page 17 The Micro-Hygiene exhaust filter is blocked. 1 ▶ Clean the Micro-Hygiene exhaust filter 1 . → "Cleaning the Micro-Hygiene ex- haust filter ", Page 17 1 Depending on the appliance specifications 19