Chapter5 Troubleshooting 315 Message Solution and Reference Information Cannot start cleaning because ink is low. Printer features except cleaning are available. When running the cleaning, install ink packs with a sufficient amount of ink remaining. U "Replacing the Ink Packs" on page 84 Information Cannot start cleaning because the Maintenance Box is near full. Printer features except cleaning are available. When performing cleaning, install a maintenance box with sufficient free space. U "Replacing the Maintenance Box" on page 88 Information Paused The print quality may decrease because the nozzles are clogged. The print quality may decrease because the nozzles are clogged.
If it is not acceptable, run a print head cleaning. U "Print Head Cleaning" on page 309 Information The print quality may decrease because the status of nozzles cannot be detected. The automatic nozzle check function is disabled, which may result in poor print quality. Enable the setting if necessary. U "Auto Nozzle Check System" on page 30 The printer is also able to complement missing dots caused by clogged nozzles using adjacent nozzles if a total of 16 or fewer nozzles are clogged. U "Complementary Printing (Dot substitution) Function" on page 33 Error Message Communication between the network and the printer is unstable.
You may be able to resolve this by setting IEEE802.3az (Energy Efficient Ethernet) to "Off". See your documentation for details. When connecting to a wired LAN using a device that supports IEEE802.3az (Energy Efficient Ethernet), the connection may be unstable, lost, or the communication speed may become slow. Follow the steps below to disable the IEEE802.3az function on your computer and printer. 1. Disconnect the LAN cables from the computer and printer respectively. 2. If the IEEE802.3az function has been enabled on your computer, disable it. 3. Connect the computer and printer directly with a LAN cable. 4.
On the printer, select [Menu] - [General Settings] - [Network Settings] - [Connection Check] to check the IP address of the printer. 5. Start Web Config on the computer. Start your web browser and enter the IP address of the printer. 6. Select the [Network Settings] tab, then [Ethernet]. 7. Set [IEEE 802.3az] to [Off]. 8. Click [Next]. 9. Click [Apply]. 10. Disconnect the LAN cable from the computer and printer. 11. If you disabled IEEE802.3az on your computer in step 2, enable it. 12. Connect the LAN cables you disconnected in step 1 to the computer and printer. If the problem still occurs, a device other than the printer may be causing the problem.