Downloaded from https://www.everyspec.com c. The OOD requests for ERC B and C items will not be routinely processed unless accompanied by justification describing negative impact on unit effectiveness resulting from nonavailability of ERC B and C items. Justification for ERC B and C items will address impacts item by item. Requests for ERC B and C item OOD in support of APACHE, Patriot, and MLRS unit activation/conversions are exempt from the justification requirement. d. Upon completion of OOD review by the DCS, G–3/5/7, a Joint G–3/7/9/G–4 message notifies LOGSA National Channel and the supporting IMMC of the review results. In routine instances, LOGSA adjusts the OOD products accordingly.
When an immediate release is warranted, the DCS, G–3/5/7 notifies item managers by telephone of the review results. e. The PM for unit activation or conversion will submit a projected EOH assessment not later than 135 days prior to scheduled FUED. The report will be used by the HQDA Force Validation Committee to assess the impact of the projected equipment shortages on unit activation or conversion scheduling. The DCS, G–3/5/7 (DAMO–ODR) will notify the PM and Headquarters, AMC (Operations) when the OOD process is authorized in support of a unit activation/conversion. The assessment will be submitted to the DCS, G–3/5/7 (DAMO–ODR) and will contain the following data as a minimum:
(1) Total number of LINs required to execute activation or conversion at applicable (C–2/C–3) readiness level. (2) Total number of LINs projected to have shortages at FUED and a breakout of shortage LINs/quantities. (3) Total number of LINs projected to have shortages at FUED, plus 90 days and a breakout of projected shortage LINs and quantities. (4) Total number of LINs projected to have shortages at FUED, plus 180 days and a breakout of projected shortage LINs and quantities. 5–23. Program manager commitment to user satisfaction a. User satisfaction.
The PMs are committed to fielding materiel systems that meet user needs and expectations, and will stand behind those systems to ensure user satisfaction. This commitment will include services as mutually agreed on in the MFP, MFA, product support agreements (PSAs) and any additional details documented in the fielding coordination meetings. The services provided will not downgrade or otherwise compromise the combat self-sufficiency or readiness of the gaining units. The commitment is aimed at providing completely operational and supportable equipment to the using units and will be restricted to the time period prior to the fielding of the total materiel system.
The amount of time needed to field total systems will vary with the complexity of the system. Fielding is complete upon transfer of accountability to the gaining unit. b. Services offered. The commitment to user satisfaction may include some or all of the following services as agreed to in the MFP, MFA, and PSA: (1) Replacement of missing or defective assemblies or parts, to include those not covered by contractor warranty prior to fielding. (2) Cost-effective equipment warranties when available from the contractors (see AR 700–139). (3) Materiel fielding teams. (4) NET accomplished prior or subsequent to fielding.
(5) New equipment training support package (NETSP), including needed major assemblies, components, repair parts, special tools, test equipment, and technical publications. (The NETSP will be provided to support the NETP and assure the quality and completeness of the training.) c. Post fielding support. Subsequent to fielding, the AMC AFSB is available to provide in-theater assistance (see AR 700–4). (1) The AMC logistics assistance representatives will assist in resolving contractor warranty problems as well as provide general assistance with supply and maintenance problems.
(2) The AMC digital software engineers/field software engineers will assist in resolving system software problems and development of installation and proper configuration of software, as well as providing general assistance to administer and maintain the system. (3) Additional AMC or field service representatives (contractor personnel) may be available for extended in-theater assistance for complex systems when approved at the general officer level in both the PM and GC and with HQDA funding and control. The duration of such additional assistance will be clearly stipulated in the MFP and MFA or in a subsequent MOA between the commands and approved by the DCS, G–3/5/7 (DAMO–TR). 5–24.
Unit set fielding The USF is a disciplined, synchronized approach that focuses on fielding units a system of systems configured in unit sets that will provide a fully integrated operational capability. Unit set fielding will— a. Shift from fielding “stand alone” systems to fielding “system of systems” configured in an integrated unit set. b. Synchronize processes to ensure that the integrated fielding of system of systems is accomplished to give the unit a full operational capability. c. Depend upon integration and synchronization of materiel fielding and MTPs and activities to achieve success. 36 AR 700–142 • 26 March 2008