DS-40 User’s Guide Contents Troubleshooting Environmental. . . . . . . . . . . . . . . . . . . . . . . . . 62 Interfaces. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Standards and approvals. . . . . . . . . . . . . . . . . . 63 Problems Turning on or off the Product. . . . . . . . . 44 Problems Indicated by Status Light. . . . . . . . . . . . 44 Problems When Starting a Scan. . . . . . . . . . . . . . . 44 Using the button. . . . . . . . . . . . . . . . . . . . . . . . 45 Using a wireless connection. . . . . . . . . . . . . . . . 45 Using scanning software other than Epson Scan driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Problems When Feeding Paper. . . .
. . . . . . . . . . . 47 The paper gets dirty. . . . . . . . . . . . . . . . . . . . . 47 Paper jams in the product. . . . . . . . . . . . . . . . . 47 Problems With Scanning Time. . . . . . . . . . . . . . . 47 Problems With Scanned Images. . . . . . . . . . . . . . . 48 Scan quality is unsatisfactory. . . . . . . . . . . . . . . 48 Straight Lines in Your Image Come Out Crooked. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Your Image is Distorted or Blurred. . . . . . . . . . 49 Scanned Colors Differ From the Original Colors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 The scanning area is unsatisfactory. . . . . . . . . .
50 Problems Remain After Trying All Solutions. . . . . 50 Where To Get Help Technical Support Web Site. . . . . . . . . . . . . . . . . . 51 Contacting Epson Support. . . . . . . . . . . . . . . . . . . 51 Before Contacting Epson. . . . . . . . . . . . . . . . . . 51 Help for Users in North America. . . . . . . . . . . . 51 Help for Users in Latin America. . . . . . . . . . . . 52 Help for Users in Europe. . . . . . . . . . . . . . . . . . 53 Help for Users in Taiwan. . . . . . . . . . . . . . . . . . 53 Help for Users in Australia. . . . . . . . . . . . . . . . 54 Help for Users in Singapore. . . . . . . . . . . . . . . . 55 Help for Users in Thailand. . . . . . . . . . . . . . . .
55 Help for Users in Vietnam. . . . . . . . . . . . . . . . . 55 Help for Users in Indonesia. . . . . . . . . . . . . . . . 56 Help for Users in Hong Kong. . . . . . . . . . . . . . 57 Help for Users in Malaysia. . . . . . . . . . . . . . . . . 57 Help for Users in India. . . . . . . . . . . . . . . . . . . 58 Help for Users in the Philippines. . . . . . . . . . . . 59 Technical Specifications System Requirements. . . . . . . . . . . . . . . . . . . . . . 60 For Windows. . . . . . . . . . . . . . . . . . . . . . . . . . 60 For Mac OS X. . . . . . . . . . . . . . . . . . . . . . . . . . 60 Product Specifications. . . . . . . . . . . . . . . . . . . . . . 60 General. . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . 60 Mechanical. . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Electrical. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 5