Network Guide Troubleshooting Connecting to Ethernet Cannot connect to Ethernet ❏ Is Wi-Fi Setup set to Disable on the control panel? If set to Enable , communication cannot be established on an Ethernet network. Set it to Disable . ❏ Does your computer have more than one network interface? The scanner may not be able to communicate with computers that have multiple network interfaces. To communicate with the scanner, disable all network interfaces on your computer except for the interface connected to the scanner. ❏ Are the hub, Ethernet cable, etc. working properly on an Ethernet network connection?
Verify that the product is turned on, and that the link LED of the product-connected hub port lights/flashes. If the link LED is off, try the following. 1. Connect to another port. 2. Connect to another hub. 3. Replace the Ethernet cable. ❏ Does the product’s communication mode correspond to the hub or router? Confirm whether the product’s communication mode is appropriate for the hub or router. See the following table to appropriately match up the communication modes of the product and hub/router. (The product’s default communication mode is Auto). For the procedure on confirming/setting the communication mode of the hub/router, see the user’s guide.
For details your product’s compatible communication mode, see the user’s guide. Y: Enable N: Disable 28 Hub/Router Settings Auto 1000 Base-T Full Duplex 1000 Base-T Half Duplex 100 Base-TX Full Duplex 100 Base-TX Half Duplex 10Base -TX Full Duplex 10Base -TX Half Duplex Product Settings Auto Y Y Y N Y N Y 100Base-TX Full Duplex N N N Y N N N 100Base-TX Half Duplex Y N N N Y N N 10Base-TX Full Duplex N N N N N Y N 10Base-TX Half Duplex Y N N N N N Y