Wrinkling Envelopes 1 Place the Fusing Levers in up position and retry the envelopes. 2 Try new media. Make sure that the envelopes are within specifications. See the HP LaserJet Family Paper Specifications Guide. Poor Fusing 1 Make sure that the Fusing Levers are in the down position for cut sheet paper. 2 Try new media. Make sure that the media is within specifications.See the HP LaserJet Family Paper Specifications Guide. 3 Make sure that the AC power does not fluctuate out of range during the print cycle. See table 1-6 on page 9. Feeds from incorrect tray when selecting different media for the first page of the job. First you must determine if it is a hardware or a software issue.
Run a paper path test from each paper tray to eliminate the hardware. See page 398. If the paper path test fails, troubleshoot the error message. Make sure that the most current printer driver is installed. Select the Print Quality Tab from the printer driver. Click on About .You may find the most current driver in various electronic locations. Check with HP Service and Support. If the paper path test works, it may be a software or user related issue. Perform the following steps: 1 Define the media types that are loaded in each paper tray. This can be done from either JetAdmin or the front control panel of the printer. From JetAdmin 1 Select the Trays tab.
2 Select the correct media type for each tray listed. 3 Click on OK save your changes and exit JetAdmin. 384 Chapter 7 Troubleshooting C4085-91087