HP — Control Panel Messages and Errors

Printer Messages Control Panel Messages and Errors Be sure to read the exact text of the control panel message, including the error message number and the text, in order to locate the error message in the tables. This printer has enhanced information in the control panel. Printer messages displayed on the control panel provide five categories of information. Each message category is assigned a priority. If more than one condition occurs at the same time, the highest priority message is displayed. When it has been cleared, the next priority message will be displayed, and so on. The displayed messages and their priorities are:

G Printer Status G Warning messages G Error messages G Critical error messages G External Paper Handling Device Messages Control Panel and Event Log Message Format The format of Control Panel messages is: G 13.xy PAPER JAM IN INPUT/OUTPUT DEVICE G INPUT/OUTPUT DEVICE CONDITION xy.zz G 66.xy.zz INPUT/OUTPUT DEVICE FAILURE The Event Log messages have the following format: G 13.xy zz INPUT/OUTPUT DEVICE PAPER JAM G 65.xy.zz INPUT/OUTPUT DEVICE CONDITION G 66.xy.zz INPUT/OUTPUT DEVICE HARDWARE MALFUNCTION Note The following are two examples of Control Panel messages, the corresponding Event Log messages, and what the messages mean.

These examples do not show the recommended action to follow to fix the problem. See “Printer Message Tables” on page 403 for the recommended actions for these messages. C4085-91087 Printer Messages 401