Table 7-6. Engine Error Messages (continued) C4085-91087 Printer Messages 407 Control Panel Message Event Log Error Message Description Recommended Action 40 BAD SERIAL TRANSMISSION alternates with PRESS GO TO CONTINUE Error The printer encountered an error while transferring data from the computer. The error might have occurred for several reasons: • The computer was powered on or off while the printer was online. • The printer’s serial configuration was not the same as the computer’s. 1. Verify the cable connections. Make sure that the printer’s serial configuration is set the same as the computer from the I/O Menu in the printer’s control panel. 2.
The serial baud rate setting can be accessed from the I/O Menu in the printer’s control panel. 3. Press GO to clear the error message and continue the printing. 4. Turn the printer off. 5. Reseat the EIO card, and turn the printer on. 40 EIO x BAD TRANSMISSION alternates with PRESS GO TO CONTINUE Error The connection has been broken between the printer and the EIO card in the specified slot. 1. Turn the printer off, and reseat the card. 2. Press GO to clear the error message and continue printing. 41.x PRINTER ERROR alternates with PRESS GO TO CONTINUE Error A temporary printing error occurred. X Description 1 Unknown misprint error. 2 Beam detect misprint error. 3 See error 41.3.
4 No VSYNC error. 5 Media feed error. 9 Noise VSREQ error. Press GO. The page containing the error will automatically be reprinted. If this message persists: 1. Reseat the connections to the Laser/Scanner and the Engine Controller Board. 2. Replace the Laser/Scanner. See “Laser/Scanner Assembly” on page 200 for instructions. 3. Replace the Engine Controller Board. 41.3 UNEXPECTED PAPER SIZE Error The paper size you are trying to print is not the same as the control panel setting for Tray 1. 1. Make sure that the control panel setting for Tray 1 or the Envelope Feeder is correctly adjusted for size. (The printer will continue trying to print the job until the size settings are correct.) 2.
Press GO. The page containing the error will automatically be reprinted. (Or, you might want to press CANCEL JOB to clear the job from the printer’s memory.)