Table 13. Solving image-quality problems Problem Cause Solution Print is faded or you notice a block of vertically aligned white streaks, The toner cartridge is getting low on toner. Redistribute the toner or replace the toner cartridge. The HP LaserJet 3200 product needs to be cleaned. See chapter 3, “Maintenance.” The media you are using does not meet HP’s specifications (for example, it is too moist or too rough). Make sure that the media meets specifications detailed in HP’s media specifications guide. The toner density setting is not adjusted correctly. Adjust the setting from the control panel. A part of the HP LaserJet 3200 product is damaged.
Follow the steps in “Basic troubleshooting” on page 146 to isolate the problem. The internal mirror or optics are damaged. Clean the mirror by blowing air through the laser/scanner to remove any dust particles. The laser/scanner is damaged. Replace the laser/scanner. There is a problem in the contact image sensor. Follow the instructions in chapter 3, “Maintenance,” to recalibrate the document scanner. The document scanner needs to be recalibrated. Replace the contact image sensor. There is a problem in the formatter. Replace the formatter. Stains or smudges appear as small, round, black dots on the front or back of a page. Sometimes inconsistent stains appear.
The media you are using does not meet HP’s specifications (for example, it is too moist or too rough). Make sure that the media meets specifications detailed in HP’s media specifications guide. You are printing on the wrong side of the paper. Remove the paper from the paper input tray and turn it over. (The wrapper on many reams of paper has an arrow indicating the print side.) The HP LaserJet 3200 product needs to be cleaned. See chapter 3, “Maintenance,” for instructions on cleaning the product and using a cleaning page. The toner cartridge is damaged. Replace the toner cartridge if maintenance procedures do not improve print quality. 158 Chapter 6 - Troubleshooting EN