Solving paper feed problems Use the following table to solve problems related to moving paper or documents through the HP LaserJet 3200 product . Table 14. Solving paper feed problems Problem Cause Solution Pages are coming out curled or wrinkled. Paper is curled or wrinkled when using the paper output bin. Use the front paper output slot by opening the front paper path door. Reset the fuser mode to the default. Paper is not stored properly. Whenever possible, store paper in its sealed ream at room temperature. Long pages stop feeding through the document scanner. The document feeder tray guides are not set correctly, are broken, or are missing.
Check for broken or missing document feeder tray guides and replace as necessary. The maximum scannable page length is 889 mm (35 inches). If the page is longer, scanning stops at 889 mm (30 inches). Do not try to pull the page out because you can damage the document scanner. To remove the page, open the document release door and remove the jammed media. Print is misaligned on the page (skewed pages). The paper input tray is overfilled. Remove some of the media. The paper guides are not set correctly, are broken, or are missing. Be sure to center the paper with the guides. Verify that the guides are not adjusted too tightly or too loosely against the paper.
Check for broken or missing paper guides and replace scanner as necessary. The paper’s weight or surface finish does not meet HP’s specifications. Make sure that the media meets specifications detailed in HP’s media specifications guide. Scanned items are crooked. The document feeder tray guides are not adjusted properly. Be sure to center the paper with the guides. Also, verify that the guides are not adjusted too tightly or too loosely against the paper. Check for broken or missing document feeder tray guides and replace scanner as necessary. 164 Chapter 6 - Troubleshooting EN