HP — Control panel error messages

Table 7. Control panel error messages Message Cause Solution POWER FAIL RECOVERY. CHECKING SYSTEM The product has detected a power failure and is performing a self-test. The product should go back to the ready state on its own. If this message does not go away in a couple of minutes, disconnect the power cable from the product, wait at least 30 seconds, then reconnect the power cable and wait for the product to initialize. POWER FAIL RECOVERY. FAX SETTING RESET The product has detected a power failure and the last update to the fax settings was corrupted. The product is resetting all fax settings to the factory default settings. Press E NTER /M ENU to clear the error.

The product should return to the ready state. POWER FAIL RECOVERY. PRINTING FAXES The product has detected a power failure and is printing all of the faxes that it did not previously print. The product prints all of the received faxes that it did not previously print. Once the faxes are printed, the product will return to the ready state. POWER FAIL RECOVERY. SEND:[FAX NUMBER] The product has detected a power failure and has also detected unsent faxes and will try to resend them. The product resents the unsent faxes. Once the faxes are sent, the product will return to the ready state. POWER OFF. CHECK DIMM #[1-3] The DIMM in the indicated slot has failed.

Turn off the product and check the indicated DIMM. PRINTER PAPER JAM CLEAR PAPER PATH The product has detected that a jam has occurred. Clear the jam. The job should continue to print. If it does not, try reprinting the job. PRINTER DOOR OPEN OR NO TONER CARTRIDGE The printer door is open or the toner cartridge is not installed properly. Make sure the printer door is closed. Check the toner cartridge for proper installation. PRINTER PAPER TRAY IS EMPTY. ADD PAPER The paper input tray is empty. Load media. If media is already loaded, remove it. Check for and remove any jam, and then reload the stack of media in the paper input tray. PRINTER TRAY MISPICK.

[ENTER] TO RESUME The print engine has failed to pick up a piece of media. Reload the paper in the paper input tray and press E NTER / M ENU to continue the job. EN Control panel error messages 41