Troubleshooting Printhead Error Codes The Printhead Error Codes can be found on the Service Information Print (Setup Menu/Information Menu/ Internal Prints/Print Service Information/Current Information). The actual error code is a decimal number and it has to be converted to a binary number before it can be used. Ink Supplies In order to convert the decimal error code to a binary error code, you can use a calculator. For example, if you had the error code 4099, you would enter 4099 as a decimal number and then select the binary option which would give you a binary number of 1000000000011. The following table explains the meaning of the different bits (0 or 1).
When the value of the error code is reported as 0, it means that the Printhead is working correctly: Bit Meaning Bit Meaning 1st FAILS_LOGICAL_V 11th BAD_ACUMEN_ACCESS 2nd FAILS_CONTINUITY 12th WRONG_MODEL 3rd SHUTDOWN 13th MISMATCH 4th FAILS_VPP 14th CSDATA_NOT_RESPONDING 5th TEMP_EXTREMELY_HIGH 15th CSDATA_TRANSMIT_ERROR 90 Chapter 3 Ink Supplies