Problem Description: Generic Firmware error. Corrective Action: Try the following: • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • Check that the Printer has the latest Firmware version. If not, update the Firmware to the latest version. System Error Codes System Error: 73:03 Problem Description: Carriage encoder reading error. Corrective Action: Try the following: • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • Check that the Printer has the latest Firmware version. If not, update the Firmware to the latest version.
• Perform the “Scan-Axis” Diagnostic ( ⇒ Page 97) to further troubleshoot the error code. • If the System Error continues, perform the “Media Drive” Diagnostic ( ⇒ Page 101) to further troubleshoot the error code. System Error: 74:01 Problem Description: Error uploading firmware update file. Corrective Action: Try the following: • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • Resend the firmware update file to the Printer. System Error: 74:04 Problem Description: Old vacuum fan, upgrade the firmware. Corrective Action: Try the following: Continuable and Non-Continuable Error Codes 71