Troubleshooting Service Configuration Print The Service Configuration Print is a useful tool for troubleshooting the Printer. The Service Configuration Print contains the following information about the Printer: General Configuration Printhead Info. Ink Cartridge Info. Operating Conditions. Calibrations. Maintenance. I/O Configuration. How to Print the Service Configuration Print 1. Load media (Roll media or at least an A0 Sheet) into the Printer. 2. Once the message “Ready” is displayed on the front-panel, scroll to the “Printer Setup Options” icon and press the Enter key. Printer Setup Options 3.
Once inside the “Printer Setup Options” menu, use the Arrow keys to scroll to the “Utilities” menu display and press the Enter key. Printer setup options Top Utilities... I/O setup... Device setup... Back Internal RIP settings... Queueing & Nesting... HP-GL/2 settings... ↑ Make Selection ↓ Press Enter Enter 1-37 HP DesignJet 5000 Series Printers Service Manual Ready Roll Hewlett Packard Photo Imaging Gloss Ink OK Printheads OK Printe Roll Hewlett Packard Photo Imaging Gloss Ink OK Printheads OK