HP — Using the Service Tools from the Touchscreen

This test displays general information regarding the scanner. When executed, the test displays the following: ● Scanner Model: ● Firmware Release: ● Firmware Build: ● Scanner ID: ● Mac Address: ● Serial Number: ● Lamp Light On: (Number of hours that the lamps have been on): The tool allows also to reset the lamp counter when a new lamp is installed. Test 2: LED Test This test checks the functionality of the LED Indicators on the Operator Panel. When the test is executed, all the LEDs are sequentially switched ON/OFF until Test 2 is terminated. If any of the LEDs fail, you will NOT get an error message, instead the LED will NOT switch ON or OFF.

If the LED test fails, replace the Replace the Operators Panel Interconnect Board, or the Operators panel which is included in the Right Side cover. Test 5: Lamp Test This test checks the functionality of the Lamp and associated electronics. When the test is executed, a message on the screen will indicate whether the Lamp is turned ON or OFF ( Lamp power is turned ON/OFF ) and whether the Light is ON/OFF ( Light is detected or not ). The Lamp is delayed for approximately 2 seconds when switched ON. Test 6: Motor Test This test checks the functionality of the Stepper Motor and any associated electronics.

When the test is executed, a menu appears that allows you to select the motor speed and the motor direction. If the Stepper Motor or the Driver Board fails to run when the test is executed, then the Stepper Motor should be replaced. 4 Chapter 1 Troubleshooting ENWW