The Advanced Diagnostic Print is divided into the following parts: Troubleshooting ● Visual Media Advanced Diagnostic. Used to check advance reliability. ● Printhead Alignment Diagnostic. Used to check pen alignment reliability. ● Visual Nozzle health Diagnostic. Used to check nozzle health reliability. ● Force Drop Detection. Used to reset the nozzle health historic database and force new drop detection. Printing the Advanced Diagnostics Print 1. In the Service Utilities submenu, scroll to “Diagnostic Print” and press OK. 2. You will be given three options. Use the Arrow keys to select Advanced Diagnostic Print . 3.
Use the Arrow keys to select the option you want, and press the OK key to start printing. 4. Make sure paper is loaded, the Media Lever is lowered and that the Ink System is correctly installed. Press the OK key to print the Diagnostic Print or press Cancel to exit without printing the Diagnostic Print. 5. The selected Advanced Diagnostic Print will now be printed and, if necessary, automatically scanned. Reading the Advanced Diagnostic Print results Paper Advance This plot helps you to visually check any alignment problems of the printer. You use it to precisely measure the paper advance error with a one dot row accuracy, and to check the stability of the paper advance.
ENWW Print-quality troubleshooting 13