HP — Troubleshooting

1 Troubleshooting ● Printer education and training ● Firmware update ● Print-quality troubleshooting ● Troubleshooting system error codes ● Performing a service test on a failed assembly ● Performing the necessary service calibrations ● The printer does not power on ● Incorrect Ink Cartridge troubleshooting ● The printer continuously rejects printheads ● A new maintenance cartridge is incorrectly detected as ‘used’ ● Cover sensors are not working ● The Line Sensor has problems detecting paper ● Troubleshooting paper jams and printhead crashes ● Troubleshooting paper, scan axis and Rewinder Motor shutdown ● Vacuum suction much lower at high altitudes ● Banding at variable extreme environmental conditions ● Printhead crashes/smears on high-density prints using coated paper ● Banding due to ink cartridge replacement while printing ● 34-inch Rice Paper not supported ● Worm marks on HP Coated Paper with light area fills ● Solving paper-handling problems ● Difficult to load paper:

“Too much skew” ● Troubleshooting a failure with the Take-Up Reel (TUR) ● How to read the power switch LEDs ENWW 1