HDD firmware upgrade 1. Turn the product on. The message Error 99.09.63 Incorrect Disk appears on the control- panel display. Press the OK button to continue. 2. Wait for the Preboot menu to appear on the control-panel display, and then press the down arrow button to scroll to Administrator . Press the OK button to select it. 3. Press the down arrow button to scroll to Manage Disk . Press the OK button to select it. 4. Press the down arrow button to scroll to Clear Disk Pass . Press the OK button to select it. 5. The message Proceed With Requested Action appears. Press the OK button to select it. 6. Press the # button to return to the Preboot home menu screen. 7.
Press the down arrow button to scroll to Administrator . Press the OK button to select it. 8. Press the down arrow button to scroll to Download . Press the OK button to select it. 9. Press the down arrow button to scroll to USB Thumbdrive . Press the OK button to select it. 10. Several .bdl files might be listed. Press the down arrow button to scroll to the firmware upgrade file that you downloaded earlier. Press the OK button to select it. NOTE: If no .bdl fils are listed, try saving the file to a different USB storage accessory. 11. Wait while the file transfers. When the transfer is complete, the message Complete appears on the screen. 12.
Turn the product off, remove the USB storage accessory, and then turn the product on. Wait for several minutes while the product initializes. NOTE: If the upgrade is unsuccessful, try sending the firmware upgrade file again. ENWW Customer replaceable units (CRUs) 79