2 Solve problems ............................................................................................................................................. 89 Problem-solving checklist ................................................................................................................... 90 Step 1: Check that the product power is on ....................................................................... 90 Step 2: Check the control panel for error messages ......................................................... 90 Step 3: Test print functionality ........................................................................................... 90 Step 4:
Test copy functionality ........................................................................................... 91 Step 5: Test the fax sending functionality .......................................................................... 91 Step 6: Test the fax receiving functionality ........................................................................ 91 Step 7: Try sending a print job from a computer ................................................................ 91 Menu map ..........................................................................................................................................
92 Troubleshooting process .................................................................................................................... 93 Determine the problem source .......................................................................................... 93 Power subsystem .............................................................................................................. 94 Power-on checks ............................................................................................... 94 Tools for troubleshooting ....................................................................................................................
95 Individual component diagnostics ...................................................................................... 95 Engine diagnostics ............................................................................................ 95 Engine test button ............................................................................. 95 Components tests ............................................................................................. 96 Drum rotation functional check ........................................................ 96 Half self-test functional check ...........................................................
96 Diagrams ........................................................................................................................... 97 Plug/jack locations ............................................................................................ 97 Location of connectors ...................................................................................... 98 Locations of major components ...................................................................... 100 General timing charts ...................................................................................... 104 General circuit diagram ...................................................................................
105 HP ToolboxFX ................................................................................................................. 106 View HP ToolboxFX ........................................................................................ 106 Status .............................................................................................................. 106 Event log ......................................................................................... 106 Fax .................................................................................................................. 107 Fax tasks ........................................................................................
107 Fax phone book .............................................................................. 107 Fax send log ................................................................................... 109 Fax receive log ............................................................................... 109 Block Faxes .................................................................................... 109 Help ................................................................................................................. 109 System Settings ..............................................................................................
110 Device information .......................................................................... 110 Paper handling ............................................................................... 111 Print quality ..................................................................................... 111 Paper types .................................................................................... 111 System setup .................................................................................. 112 ENWW vii