Do I have to install anything on a device to support HP Connect? ...................................................................... 51 Do I have to install CMSL on each managed HP system? .................................................................................... 51 What systems are supported by HP Connect? .................................................................................................... 51 What Windows versions are supported by HP Connect? .................................................................................... 52 Does HP Connect maintain separate logs?
.......................................................................................................... 52 HP Connect fails to retrieve device groups .......................................................................................................... 52 About Policies .......................................................................................................................................................... 52 What devices are targeted when a HP Connect policy is published to a device group? ..................................... 52 What is the outcome of publishing an HP Connect policy to MEM? ...................................................................
52 Can multiple policies be applied to the same device group? .............................................................................. 52 Can I modify the check-in schedule of a proactive remediation? ....................................................................... 52 I published a policy, and nothing happens on the devices .................................................................................. 53 Device does not get policy even after I Sync manually ........................................................................................ 53 In MEM, how do I check the status of a Proactive Remediation for a device? ...................................................
53 BIOS Update Policies ................................................................................................................................................ 53 Missing BIOS Updates .......................................................................................................................................... 53 What if a user dismisses the restart toaster notification?................................................................................... 54 What happens if a device is not plugged-in when doing a BIOS update? ...........................................................
54 I cannot downgrade the BIOS with an HP Connect policy ................................................................................... 54 I get a missing BIOS setting error and the BIOS update fails ............................................................................... 54 How Is Microsoft Bitlocker handled? ................................................................................................................... 54 BIOS Authentication Policies ....................................................................................................................................
54 Managing BIOS passwords ................................................................................................................................... 54 Managing HP Sure Admin BIOS authentication ................................................................................................... 55 What happens if I remove an authentication policy from a device group? ........................................................ 56 BIOS Setting Policies ................................................................................................................................................
56 Can I apply a Settings policy to multiple platforms?............................................................................................ 56 What is the meaning of the icon shown next to some settings? ......................................................................... 56 Why didn’t a BIOS setting get set?................................................................................................................... 56 Page 4 September 27, 2022 Version 1.2.0 © 2022 HP Development Company, L.P. The information contained herein is subject to change without notice.