2 Removal and replacement ● Introduction ● Removal and replacement strategy ● Electrostatic discharge ● Required tools ● Types of screws ● Service approach ● Customer self repair (CSR) assemblies ● Internal assemblies NOTE: Your product might not appear exactly as the one shown in the photos in this chapter. Although details such as the color of the external panels and covers might be different than your product, the procedures in this chapter are appropriate for your product. ENWW 7