Replacing the printer pickup roller If the printer regularly misfeeds (no media feeds through), you might have to replace or clean the pickup roller. CAUTION Failure to complete this procedure might damage the printer. 1 Unplug the power cord from the printer, and allow the printer to cool. 2 Open the print cartridge door, and remove the print cartridge. 3 Locate the pickup roller. ENWW User-replaceable parts 39